Your happiness is what matters to us. We guarantee that we will provide the best quality products and support. If you're not satisfied, we offer a hassle-free refund process.
We stand behind our products and services with confidence. You can claim a refund within 3 days of the date of your fresh purchase.
Important Note: The refund is not applicable on subscription renewals.
*See Refund Terms below for eligibility conditions
Please review the following conditions carefully. You are NOT eligible for a refund if you fall into one or more of these categories:
Purchase Source: This refund policy applies only when the customer purchases through our website https://yashviglobal.com
Evaluation Purchases: Refunds will not be granted if you simply decide not to use the service that was purchased for evaluation or testing purposes. Before purchasing any of our services, please carefully check:
Only purchase if you are completely satisfied.
Time Limit: Refunds are not applicable after 30 days from the date of your fresh purchase.
Support Required First: Before requesting a refund, you must contact us to try and resolve any problems. Contact us and provide details about the issues. We handle problems as they come, with a typical resolution time of up to 3 business days.
Third-Party Conflicts: Refunds will not be approved if coding conflicts are related to any third-party extensions/themes installed on your store. We can offer support services in fixing conflicts for an additional charge.
No Support Requested: You are ineligible for a refund if the extension doesn't work as claimed and you have never asked for help.
Single Refund Limit: In no event will you be eligible for more than one refund for the same extension.
Additional Services: We will not refund any fees/charges/amounts you paid for:
Sales and Promotions: Purchasing extensions prior to sales or promotional campaigns cannot be a reason for refund.
WordPress Marketplace: If you purchased the extension from the WordPress Marketplace, you will need to follow their refund policy and contact them directly for the refund.
Terms Violation: Refunds will not be approved in case of violation of our terms and conditions and the license agreement.
Contact our Customer Support Center with your order details after you decide to request a refund.
Our specialists will confirm your order details and check for the validation of refund terms and eligibility.
Once we finalize to process your refund, we will reverse the amount of the purchase to your Credit Card, Debit Card, or PayPal account.
The amount will be refunded to you within 7 business days depending on your Credit Card or PayPal service provider.
After a refund is fulfilled, you agree to the following:
For any questions or queries regarding our refund policy, you can contact us anytime. We're here to help!
Reach out to us with any questions about our refund policy:
Office No. 3B, OM Complex
Near Swastik Cross Rd
Opp. MYMY Showroom, Vasant Vihar
Navrangpura
Ahmedabad, Gujarat 380009
India